| VIVID Management Pty Ltd A.C.N. 055 839 739 26 Bradley's Head Road MOSMAN NSW 2088 |
Phone 61 2 9968-3308 FAX 61 2 9968-3026 Mobile 0408 419 571 email peter.collins@bigfoot.com |
| Date | Employer or Client | Position | Description |
| 2002 - | Gumnut Software | Technical Writer | Specification, organisation, writing and implementation of installation and user guides, integrated help systems, training texts and scripts for an inter-related set of systems for the appointments, billing, accounting, staff rostering and client relationship administration in the Medical, Hair, Beauty, Day Spa and Leisure Management Industries. This project includes post-development synchronisation of product documentation and software versions, single-source - multi-use documentation tools and work methods, Documentation Standards and Writers' Guide, Interactive web-based documentation, Screen-context application Help system, PDF and HDK document conversion. |
| 2000 - 2002 | Syscorp P/L | Technical Writer | Specification and organisation of large-team, knowledge-management technical writing projects including marketing materials, senior executive briefings, installation and user guides, help systems and web-site content for an integrated, large-organisation wholesale funds-management distributed software application. Publications and other outputs included Documentation Strategic Plan, Software Release Certificates, Training Plan, training courseware, Knowledge-Base design and development, WordVB macro development, VSS version control, synchronisation of product documentation and software versions, single-source - multi-use documentation tools and work methods, Intraweb site design and maintenance, Documentation Standards and Writers' Guide, Interactive web-based documentation, Screen-context application Help system, PDF and HDK document conversion. |
| 1991 - | VIVID Management P/L | Principal | Responsible for Account Management, Quality Control, Standards, Methodologies, Research, Writing and Graphics. Assignments include: |
| Gumnut Software | Technical Writer | Specify and write training and integrated help systems and user guides from single-source texts, for the appointments, billing, accounting, staff rostering and client relationship administration in the Medical, Hair, Beauty, Day Spa and Leisure Management Industries. Details above. |
| Syscorp P/L | Technical Writer | Specification and organisation of large-team, knowledge-management projects in an wholesale funds-management application. Included Documentation Strategic Plan, Knowledge-Base systems, VSS version control, Intraweb and Internet site design and maintenance, Documentation Standards and Writers' Guide. Details above. |
| GEC Marconi Systems Pty Ltd | Technical Writer | Author, Software Test Description document for a specialised Hardware/Software Automated Test Rig. Author, Guidelines for multi-user shared-access document development. Programmer (C++) specialised version control system for large Excel spreadsheets (50,000 lines by 1000 columns). All within a CMM-oriented defense-product environment. |
| GEC Marconi Systems Pty Ltd | Technical Writer | Editor, procedures and standards for development, coding and testing C++ program modules and integration within software projects in a CMM-oriented defense-product environment. |
| OPTUS Cable and Wireless | Technical Writer | Author, OptusWeb Style Guidelines - standards and procedures for preparing information for inclusion on the Optus intranet |
| Clinical Reporting Systems P/L | Project Manager, X400 Interfacing | Build an Electronic Data Interface to the Health Insurance Corporation, for GPs. Project responsibility included writing the technical design and all hard-copy and on-line user guides. |
| Lend Lease Employer Systems Ltd | Project Manager, Integrated Payroll | Bring under control a combined supplier/client team connecting a bureau payroll to in-house data collection. Included writing implementation strategy and technical feasibility reports.. |
| Harcourts NZ Ltd | Business Consultant, Real Estate Franchisor | Plan network strategies and policies for staffing, training, implementation and project control methods across the whole network (126 offices). Advise on ISO-9001 certification. |
| Itron Australasia Pty Ltd, Sydney | Technical Writer, IMR Project | Author of the DIU (Device Interface Unit) Installation and Field Maintenance Instruction Book, and co-author of the IAMR System Software Installation and User Guide. |
| Canon Information Systems Research Australia | Technical Writer, Constructor Project | Design and write the user guide, application context dependant help system and tutorial lesson. The project included designing and drafting illustrative graphics. |
| Springboard Experience P/L | Typographer | Layout, typesetting, graphics design and print preparation for 'Living Intuitively' (300pp) |
| CIBA GEIGY Aust Ltd | Business Consultant, PCS System | Included writing the user requirements document and project implementation plan. |
| Potters Society of Australia | Typographer | Layout, typesetting of newsletters and leaflets, including some sub-editing of contributed copy. |
| Clinical Reporting Systems P/L | Business Consultant | Client liaison, staff training (project management and business needs analysis), computer system information engineering. Advise on ISO-9001 certification. |
| Eli Lilly Australia | Business Consultant, DSS Project | Included writing user requirements and RFT for systems to support Total Quality Management (TQM) success factor information analysis. |
| Blacktown City Council | IT Consultant (1992), Computer Purchase | Included writing the Mainframe and Software requirements specification for the whole organisation; Market Survey, RFT and evaluation methodology for the acquisition. |
| Eli Lilly Australia | Project Manager, MIS Project | Included writing User Requirements, Specification and implementation and training requirements for Marketing Information Analysis and Reporting System. |
| 1986 - 1991 | Ernst & Young Management Consulting Services | Senior Consultant | Client Account Manager, Project Manager, Business Problem Solving Facilitation, Information Systems and Technology Acquisition and Consultancy. Assignments include: |
| NSW Department of Family and Community Services | Project Manager, Mainframe Review | Included designing and writing capacity analysis, market review, cost benefit risk analysis, staffing and organisation assessment and general site and equipment evaluation. |
| NSW Department of Attorney General | CBT Project Manager | Establish CBT unit, including staffing, training, equipping, and the analysis, design and implementation of the unit's first major project. (Two year project). |
| Western Sydney Area Health Service | Project Manager | Research and write the Information Systems Division Strategic Business Plan, including needs analysis, market survey, and organisation restructuring. |
| Royal Prince Alfred Hospital | Consultant | Database, 4GL and Development Environment assessment, software supplier evaluation, project risk analysis. |
| NSW Office of State Revenue | Project Manager, EIS selection project | included writing User Requirements and Market Review for design or purchase of an Executive Information System based on Critical Success Factors and Performance Indicators. |
| Federal Airports Corporation | Project Manager, Set up the FAC as a new organisation | Included writing all business systems requirements, RFT for computer hardware, software and networks, selection report, system test methodology, implementation plan and procedure manual requirements, for new offices and staff, Australia-wide. (A two year project). |
| ACT Omnibus Network | Project Manager, Bus Fleet System purchase | Included writing business requirements, market review, RFT, evaluation methodology, and selection report for networked bus fleet administration and scheduling system. |
| State Transit Authority of NSW | Project Manager, Bus Revenue System | Included writing Business requirements, RFT, evaluation methodology and acquisition strategy for networked bus operator revenue collection and control system. |
| 1984 - 1986 | Computer Power Ltd | Senior Consultant | Client Account Manager, Project Manager, Business Problem Solving Facilitation, Information Technology Acquisition and Consultancy. Assignments included: |
| State Superannuation Board of NSW | Account Site Manager, New Systems. | Mainframe installation and system development of all new business systems to replace obsolete 'punch card and tape' computer. |
| 1981 - 1984 | Computer Sciences of Australia | Senior Member of Consulting Staff | Project Manager, Business Requirements Analysis, Information Systems and Technology Acquisition and Consultancy. Assignments include: |
| AMP Society | Project Manager, Hardware Purchase Strategic Plan | Included writing Business Systems Requirements, Hardware Strategic Capacity Plan, Machine Room Functional Requirements, evaluation methodology, and purchase contract. |
| Department of Main Roads NSW | Project Manager, Property System. | Included supervising writing of business requirements, Database and 4GL selection and implementation strategies, and implementing SPECTRUM development methodology |
| Blacktown City Council | IT Consultant (1983) | Mainframe and software requirements specification, Market Survey, RFT, evaluation methodology and acquisition. |
| 1980 - 1982 | IMG Consultants | Data Processing Manager | Responsible for all IT activities, assets and staffing; acquisition and installation; software analysis, development, testing and training. |
| 1978 - 1980 | Department of Health, New Zealand. | Chief Programmer | All systems development projects, data processing standards, staff training, distributed database strategies, network protocols |
| 1976 - 1978 | University of Otago NZ | Postgraduate Research Scholar | Adapt ALGOL-W for use by schools on NZ Databank network. |
| 1973 - 1976 | Peter Collins Associates, New Zealand | Industrial Systems Consultant | Consulting and Consulting Policy, Client Account Management, Methodologies, Standards, Quality Control. Assignments include: |
| National Insurance Coy (Australasia) | Project Manager | Policy payment and disbursement Information Processing Work Flow Analysis, Batchsize Analysis, Peak Loadshedding Strategy. |
| Reserve Bank of New Zealand | Senior Consultant | Senior member of design and development team, Financial Database Project. |
| NZ Federation of Transport Associations | Project Manager | Business Requirements, technology strategy review, computer acquisition policy, evaluation methodology. |
| 1972 - 1973 | Mosgiel Ltd, New Zealand | Systems Analyst | Systems specifications and design - payroll, invoicing, debtors, creditors, general ledger. |
| 1970 - 1972 | Otago Hospital Board, NZ. | Organisation and Methods Officer | Investigate and report on management strategies and data processing facilities, develop DP standards, supervise software testing. |
| 1968 - 1970 | University of Otago NZ | Tutor - Technician | Design and make experimental equipment, design and document statistics and computing exercises and programs, tutor classes. |
| 1962 - 1963 | Eclipse Radio, NZ | Assistant Manager | Design and construction.of TV set assembly and test line, pilot operation, production handover. |
| 1960 - 1968 | Garden Services, NZ | Proprietor | Establish and run a horticultural company with a full time staff of nine. |
| 1958 - 1960 | University of Otago NZ | Electronics Technician | Instrumentation and control systems for Linear Accelerator on atomic research project. |